Sponsors/CROs: Our Commitment
We can’t begin to imagine the difficulty and complexity faced by Sponsors and CRO’s in the site selection and management process. Coordinating efforts between multiple sites across the world to ensure the smooth execution of a study, providing guidance and support when needed, and establishing strong relationships and trust with sites to ensure compliance with the study protocol is no easy task.
We will follow our Core Values in all our Interactions:
PEOPLE, INTEGRITY, PROACTIVITY, and EXCELLENCE
PEOPLE: Study Coordinators are the heart of clinical trials at the site level. We treat them as such by recognizing their efforts, providing excellent training, and paying above market compensation to attract, retain, and motivate them. In turn, they give their all to ensure our studies go smoothly.
INTEGRITY: If we don’t think we can genuinely help, we will turn down your study. Doing otherwise is a waste of valuable time for everyone involved. We will be forthright in our conduct, including data and protocol integrity.
PROACTIVITY: Doing everything necessary to ensure success once we commit.
Recruitment: Strong Database and Digital Marketing efforts
Tracking Internal Metrics to Promote Efficiency: Budget Turnaround Time, Time to FPI, Enrollment, Patient Satisfaction, and Monitor Satisfaction. What gets measured gets improved!
EXCELLENCE:
Technology: Using best in class technology when it makes sense, including Esource and eRegulatory.
Internal Processes for Source Data Verification and 24 hour turnaround for data availability.
We will provide patients a hospitable and respectful experience in recognition of their time and effort as Medical Heroes.